Delivery & Returns

Your order will be dispatched within 24 hours of being placed.

UK Delivery:

£4.95   1-2 working days

Your order will be delivered by Parcelforce. We will send you an email upon the dispatch of your order to advise you of the tracking number, and a signature will  be required upon delivery. If you are not home when the delivery is made, a notice card will be left to advise on how and where your delivery can be collected.

Isle of Man & Channel Islands

£6.95    3-4 working days

Your order will be delivered by Parcelforce. We will send you an email upon the dispatch of your order to advise you of the tracking number, and a signature will be required upon delivery. If you are not home when the delivery is made, a notice card will be left to advise on how and where your delivery can be collected.

European Delivery

We deliver to the following countries in the EU: France, Belgium, Germany, Austria, Denmark, Ireland, Netherlands, Greece, Italy, Portugal, Spain, Czech Republic, Finland, Hungary, Norway, Poland, Slovakia and Sweden.

Your order will be delivered by Parcelforce. We will send you an email upon the dispatch of your order to advise you of the tracking number, and a signature will  be required upon delivery. If you are not home when the delivery is made, a notice card will be left to advise on how and where your delivery can be collected.

Belgium, Denmark, France, Germany, Ireland, Netherlands:

£17.95     3-5 working days 

Greece, Italy, Portugal, Spain:

£35.95     3-5 working days

Austria, Czech Republic, Finland, Hungary, Norway, Poland, Slovakia, Sweden:

£59.95    3-5 working days 

Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept responsibility for late orders due to circumstances outside of our control. We will inform you of any unexpected delay.

CURRENCY CONVERSIONS

All prices listed on our site are in GBP Sterling, and are charged to your debit or credit card in GBP Sterling. The bank issuing your debit/credit card determines the exact exchange rate that you will be charged, but in general it should match closely with the current rate.

RETURNS & EXCHANGES

We offer refunds or exchanges within 14 days. Items must be returned in the original undamaged packaging, and in a saleable condition. Please note that there is a return carriage/collection charge of £11.95 per order for UK mainland and outgoing carriage costs cannot not be refunded. International returns will be charged at an equivalent rate to the outgoing delivery cost plus a surcharge of 50%.

You will receive your refund in the original form of payment within 7 days of receiving your return. Unfortunately, we cannot refund duties, taxes or delivery charges.

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